Shipping policy

DELIVERY TIMES AND COSTS

Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or product availability.

Stock permitting, all orders are usually dispatched within 2-4 working days. Kindly note that dispatch times may increase during high demand periods. Delivery times are 2-5 working days from the moment the shipping confirmation e-mail is sent.

Shipping rates:

France: Free shipping
All EU countries and UK: 15 EUR
Rest of the World: 30 EUR

All taxes are included for EU countries. All other international shipments (UK Included) are not inclusive of duties and taxes, customers are responsible for any customs fees, duties, or taxes that may apply upon delivery. We are unable to calculate the exact amount of duties and taxes your order will incur, as these charges are imposed directly by the country to which the order is shipped.

Jacques Solovière Paris can not be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the EUR into any other currency.


Shipping Policy

We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted.

These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.

All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. JACQUES SOLOVIÈRE is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact info@soloparis.com so that we may make arrangements.

JACQUES SOLOVIÈRE is also not responsible for any international shipping delays caused by the customs clearance process.