Shipping policy

Shipping Fees, Taxes, and International Duties

Orders shipped from our JACQUES SOLOVIÈRE warehouse will be sent via DHL or TNT to international destinations.

If you are shipping in Europe, sales tax will be charged on orders. For all Products, included Pre-orders, this tax will be charged at the time you place your order for the Product.

If you are shipping outside the Europe on a DDU (Delivery Duty Unpaid) basis, no taxes or duties will be charged by JACQUES SOLOVIÈRE. This detail will be noted at Checkout and on the confirmation email sent once order has been placed. As the recipient, you will be responsible and liable for all import duties, customs and local sales taxes levied by the country you are shipping to. Payment of these amounts will be necessary to release your order from customs on arrival.

Shipping Policy

We offer a variety of shipping options to meet your shipping needs. Please check the shipping options at checkout for specific delivery options and fees. No C.O.D. orders can be accepted.

These shipping terms, including the terms set forth in our Shipping Guidelines, are accepted by you by placing an order with us.

All orders are dispatched with ‘No Signature Required’ and may be left at a residence deemed safe by the delivery company. JACQUES SOLOVIÈRE is not responsible for any loss or liability or damage that may result from leaving your package at the shipping address without a signature. If you prefer to have your order shipped with ‘Signature Required’ please contact so that we may make arrangements.

JACQUES SOLOVIÈRE is also not responsible for any international shipping delays caused by the customs clearance process.