Terms of sale

Please Read This Document Carefully. It Contains Very Important Information Regarding Your Rights and Obligations, Including Limitations and Exclusions That Might Apply to You.

These terms and conditions apply to the purchase and sale of products (“Products”) through www.jacquessoloviere.com (the “Website”). By placing an order for such Products, you agree to be bound by, and accept, these terms of service. These terms of service are subject to change by JACQUES SOLOVIÈRE Paris. (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion. The latest version of the terms of service will be posted on this Website, and you should review these terms of service prior to purchasing any Product. These terms of service are an integral part of the Website terms of use that apply generally to the use of our Website

Order Acceptance and Cancellation

Your receipt of an electronic, or other form of, order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit card has been charged. If applicable, your order will be refunded in the original form of payment. If your credit card has been charged and your order is canceled, we will immediately issue a refund to your credit card account in the amount of the charge and notify you that your order was canceled.


Once our online preorder service is closed and the preorder accepted by the Maison JACQUES SOLOVIÈRE, we will not be able to make changes to the order. This includes size changes, style changes, quantities, etc. We will try to accommodate late preorder requests, but this is purely at the discretion of our supplier. As soon as the preorder has been placed and the confirmation email will be generated within 24 hours, and it cannot be canceled unless the shipment is unavoidably delayed. In this case, we will do our best to cancel the order if requested. Any delays, production changes, or cancellations will be communicated to the customer as soon as it is confirmed by the Maison JACQUES SOLOVIÈRE. Any other cancellation requests are at the discretion of Maison JACQUES SOLOVIÈRE, and may be refunded to your credit card.

Payment Terms

Terms of payment are within our sole discretion and, unless otherwise agreed by us in writing, shall be as follows: Payments may be processed in Euros. Charges for shipping and handling will be made in accordance with our then-current shipping policies, as described below. Payments made on debit/credit cards outside of Euros will be calculated using currency conversion on www.xe.com on the day of the transaction.
If you order Products available for immediate shipping or if you pre-order, or make a made-to-measure order from our online Boutique, you will be required to pay the full amount due, plus shipping fees and any taxes. Duties associated with the Product are not covered in the shipping fees at the time you place your order.