Dear Customer,
Thank you for your message.
We confirm that your request has been received and is being processed. The processing time is generally between 24 and 48 business hours.
For urgent matters, please feel free to contact our Jacques Solovière boutique directly:
📞 +33140262188
📧 christiantresor@soloparis.com
For any return requests, please use the following link:
🔗 https://jacquessoloviereparis.com/pages/returns
Important Information:
— Emails are handled Monday to Friday, from 11:00 AM to 7:00 PM (excluding public holidays).
— To expedite the processing of your request, kindly provide us with the following details:
-Order number
-Email address used to place the order
We remain at your disposal and thank you for your patience.
Best regards,
The Jacques Solovière Team
